(4.4) Overall Rating
(410) 531-6712
Reviews
Zepp Plumbing & Heating Client Reviews
Over 45 Years of Experience | Licensed Master Plumbers | Member of the BBB
Over 45 Years of Experience
Licensed Master Plumbers
Member of the BBB
(410) 531-6712
Here's what our satisfied clients are saying...
Bradley D
REPLY FROM THE BUSINESS
Thank you so much for your kind review! Customers like you are the reason we do this work, and we’re so grateful for the confidence you have placed in us! :)
Brad D
Eddy Zepp is not only an incredibly competent and knowledgeable master plumber, he is an amazing person. Kind, attentive, and always provides the best customer service! We appreciate him and the exceptional service Zepp Plumbing offers!
Sara C
We called Zepp Plumbing after we found our water heater was leaking. They came out promptly, the technician was knowledgeable and spent the time to explain my system. The fix was easy and inexpensive (thank goodness) and the tech didn’t try to upcharge me. He also informed me of maintenance we should expect to do in the future and the approximate prices for those items, which gave me an idea of what I should anticipate (much better than getting an unexpectedly high bill). I will be using Zepp for all my plumbing needs and highly recommend them! UPDATE: had them out again after a diy attempt to change a valve went south. The technician was great about doing the job and took the time to explain why our system hadn’t been functioning properly. I thought we needed to have the minerals in our neutralizer replaced, but he advised me to hold off because the system seems just fine - another example of how much this company stands for honesty and integrity because that would have been more $ in their pocket! He also explained to me how small plumbing companies are being purchased by large umbrella firms and encouraging their service people to con customers in order to reap profits. Moral of the story is be informed and get quotes! So long as they continue being honest with me and showing me respect as a homeowner/consumer, I am a loyal Zepp customer!
Judy C
I had Zepp come out to my Mom's house yesterday and was so pleased with their honesty. Another company had told her the sewer pipe was collapsed and would require extensive repair for several thousand dollars. Zepp Plumbing came out with a camera and scoped the line. There was NO collapsed line and NO repairs needed! They saved her a lot of money! Would recommend using them.
REPLY FROM THE BUSINESS
Thanks so much for your kind review. We're so glad you called us and that we were able to help you with this issue. It was a pleasure working with you!
Samantha G
They were fast and reliable to come to my house to fix my kitchen and tub spout and handles!
REPLY FROM THE BUSINESS
Thanks you so much! It was great working with you!
David K
Gary was great. Took some doing to find my leak, but with minimal invasive action he found the problem and fixed it at a fair price. Will be using Gary and Zepp Plumbing from now on?
Maria M
Had an atypical/unusual problem with leak in wall related to external spigot. Called Zepp based on a referral from a friend and happy with fix that required some ingenuity. Eddy who provided service was congenial, competent and honest.
REPLY FROM THE BUSINESS
We're so glad to hear you had a great experience and we appreciate your review! Thank you for giving us the opportunity to serve you. Your kind words made our day!
Paul M
Amazing plumbing company! Highly recommend! Replaced an old toilet and they did an exceptional job! Owners are the best people! Great customer service as well!
Google S
Zepp Plumbing is the best! They show up on time, are very reliable, trustworthy, competent, and efficient. Their prices are reasonable and they’re always friendly. I highly recommend them!
Kylee K
Amazing plumbing company! The owners are some of the best people I’ve come to know and they really know their stuff! You won’t be sorry using Zepp plumbing :)
CONTACT US
Main: (410) 531-6712
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Zepp Plumbing & Heating is the only company we use! Along with incredible plumbing work, their master technicians provide knowledgeable and professional recommendations for complete care and resolution. We are always left feeling confident and satisfied with all work! Thank you!!